Let me ask you a couple of questions: Are you worried that some of your processes and procedures within your business are inefficient, complicated or being completely ignored? Are you concerned that other procedures are nearing breaking point and are constraining the growth of the business? If you have these or similar thoughts, then you.
If you talk to any business, they will quite rightly state that customers are the lifeblood of their business. So why is it that so many businesses apparently lose focus on the need to maintain great customer care? Do it right and you will retain more customers, likely increase average spend, receive good references and.